Candle Care

Looking After Your Candle

All of our candles is produced with a lot of care and the key to creating a perfect candle burning experience comes down to how the candle is made, and how it is maintained throughout its lifetime.

Avoid Draught

Candle's burn best in still air. Burning the candle when there is a draught can cause the candle to smoke or burn unevenly. Place them away from open windows, doors, vents and air ducts.

Wick Care

Always ensure your candle wick is trimmed to approximately 5mm to remove any "clubbing" from the wick. This will stop the candle from smoking and will ensure better scent diffusion.

Candle Memory

To get the most out of your candle, you will need to set it's candle memory. This is when the wax pool on the first burn sets the memory for the lifetime of the candle and when you light your candle for the first time do not extinguish it until there is an even wax pool that is reaching the edge of the glass all around or as close as you can get it. This can take up to 3/4 hours but no more than 4 hours. Doing this will then burn evenly all the way down. If you do not let it get an even wax pool you will experience tunnelling.

Wax Pool

Ensure the wax pool is clear of debris prior to burning and once it has a wax pool. Keep the candle free of wick trimmings, foreign objects and flammable materials.

Extinguishing Your Candle

Always use a candle snuffer to extinguish the flame. Blowing out your candle is not recommended as the molten wax can splatter and the wick may continue to glow and emit smoke.

The first time you burn your candle, you will need to ensure that an even wax pool has been created to the edge of the glass. If you blow out your candle before an even wax pool has been created, your candle will tunnel creating an outer rim of wasted wax.

When I Blow Out My Candle It Emits Black Smoke?

Always use a candle snuffer to extinguish your candle, this will prevent your candle smoking.

Why Does My Candle Have 'Wet Spots' On The Inside Of The Container?

This is caused by the wax not adhering to the jar in certain places giving the wet spot appearance. This does not affect the burn of the candle.

How Can I Avoid Tunnelling?

Tunnelling is the term used to describe when wax near the centre of a candle burns deeper than the edges. To avoid you'll need to get the first burn time just right. Normally 1 hour per inch in diameter will avoid tunnelling to be avoided - this creates what's known as a memory ring. After your first burn, try avoid lighting the candle for short periods of the time to avoid tunnelling later on. However, make sure to never burn your candle for more than 4 hour at a time, and let it cool for at least 2 hours before relighting.

If you have any more questions, you can find more information on the candle care page. If you do not find what you are looking, for please don't hesitate to contact us.